Richmond Water Heater Reset Button

Richmond Water Heater Reset Button

Richmond Water Heater Reset Button will help you reset your water heater if you fail to light the pilot. On an electric water heater, the reset button is located on the upper thermostat behind the upper access panel. Just press the red button to reset your Richmond Electric Water Heater. 

Apart from this, what you will learn from this guide: 

  • How to reset Richmond tankless water heater?
  • How to reset Richmond Gas Water Heater?
  • What keeps tripping the reset button on a water heater?

Without further ado, let’s dive in.

Table of Contents

Is There A Reset Button On Richmond Water Heater?

Yes, there is a reset button on your Richmond Electric Water Heater. You can find the reset button on the upper thermostat. Just remove the upper access panel from the unit. Then, remove the insulation, which exposes the reset button in front of your eyes. 

richmond electric water heater reset button

It’s actually a built-in safety device. When the internal temperature of your water heater reaches 180°F, this switch cuts off the electric power to the unit. In other words, the reset button will trip to avoid dangerous situations like blowing out the water heater. 

Read more: Richmond Electric Water Heater Troubleshooting

However, Richmond Tankless Water Heaters and Gas Water Heaters have no reset button. To reset the tankless unit, just unplug the unit from the power source or shut off the gas supply. Leave the tankless water heater for five minutes. Then, restore power to the unit and turn on the water heater. 

On the other hand, resetting a Richmond Gas (Tank) Water Heater will require you to go through a complex procedure. I will describe it in the following chapter. Till then, stay with us.

Richmond Electric Water Heater Reset Button [How To Reset]

Follow the below steps to reset your Richmond Electric Water Heater: 

  • Turn the electric supply off to your water heater at the circuit breaker.
  • Remove the upper access panel from the unit by using a flathead screwdriver. Then, remove the insulation. 
  • Press the red reset button. 
  • Put the access panel back into its place and flip the circuit breaker up.
  • Now, turn on your water heater and I hope it will reset your water heater successfully. 

Richmond Gas Water Heater Reset Button [How To Reset Gas Valve]

Though gas water heaters from Richmond have no reset button, you can still reset the water heater. Walk through the following step-by-step procedure to reset the Richmond Gas Water Heater: 

  • Turn the combination gas control/thermostat knob to Off for several minutes to let the unburned gas clear.
  • Light the pilot by turning the thermostat knob to Pilot and striking the igniter button simultaneously. You can also read this article to learn How To Light Richmond Water Heater Pilot Light
  • Move the gas control/thermostat knob to Very Hot and count for 10 seconds. 
  • Set the gas control/thermostat knob to Hot and wait for 10 seconds. 
  • Turn the temperature control knob to Pilot and count another 10 seconds.
  • Finally, set the gas control/thermostat knob to your desired temperature setting. Check the pilot light by looking through the sight glass and you will see that the pilot light comes on. 
How to reset gas control valve on a gas water heater
How to reset gas control valve on a gas water heater

If the pilot light doesn’t come on, read this article: Richmond Water Heater Pilot Light Won’t Stay Lit

Read Also: Richmond Water Heater Troubleshooting

Richmond Tankless Water Heater Reset Button [How To Reset]

To reset the Richmond Tankless Water Heater, you can try the following steps: 

  • Press the On/Off button on the control panel to turn off the unit.
  • Turn off the electric supply to the unit at the circuit breaker. If you have a gas water heater, turn off the gas supply by turning the gas valve counterclockwise. 
  • Leave the water heater for five minutes in shut-off condition. 
  • Restore power to your water heater by flipping the circuit breaker up or turning on the gas supply if it’s a gas-powered water heater. 
  • Turn on the water heater by pressing the On/Off button.  

What Does Keep Tripping The Richmond Water Heater Reset Button?

Your Richmond Water Heater will keep tripping the reset button because of faulty thermostat, bad heating elements, and loose wire connections. Below, I will explain each culprit and walk you through the troubleshooting steps to fix this issue. 

Faulty Thermostat

Every electric water heater, including Richmond Water Heater, has two thermostats pairing with two heating elements. The key function of the thermostat is to monitor the water temperature. When the water reaches your set temperature, it will shut off the heating element. 

If the thermostat goes bad, it won’t serve its purpose. As a result, the heating element keeps heating the water until it trips the reset button. 

How To Fix: 

If the reset button gets tripped because of the thermostat issue, you must replace the upper thermostat. 

The following video will help you in changing the upper thermostat: 

Safety Tips: You must turn off the electric supply to the unit at the circuit breaker to avoid electric shocks. 

Bad Heating Elements

A burn-out heating element, especially the bottom one, is the culprit that causes the reset button to trip. If the bottom heating element is at fault, it will place more load on the upper heating element. 

Consequently, the upper heating element keeps heating the water until the temperature reaches 180°F. And this high temperature causes the reset button to pop. 

Now, you can ask- how can I understand that the heating elements get burnt out? If you don’t get sufficient hot water, it’s because of the burn-out heating elements. 

How To Fix: 

Repairing or replacing workflow shouldn’t be done based on guess-work. So, inspect the heating element electrically. What I want to mean is- you should check the resistance levels on the heating elements. 

Before starting the inspection, make sure you shut the electric supply to your water heater at the circuit breaker. Then, drain the water heater by attaching a garden hose at the drain valve. 

Next, unscrew both the upper and the bottom access panel. Remove the insulation and pull out the heating elements. Now, take a multimeter and measure the resistance level of both heating elements. Ensure you get a reading between 12K to 14K Ohms. Otherwise, you should replace the heating elements. 

Loose Wire Connections

Loose wiring to the unit can also be the caveat. Due to loose wire connections, the water heater will produce excessive heat. And the reset button will trip when it senses high temperature. 

How To Fix: 

I highly recommend you call a certified electrician to inspect the wiring to your water heater. If needed, replace the wiring or the circuit breaker. 

Apart from these, sometimes the reset button is itself the culprit. Unfortunately, you need to replace the upper thermostat if the reset button gets defective as it’s a part of the thermostat. 

Apart from these, sometimes the reset button is itself the culprit. Unfortunately, you need to replace the upper thermostat if the reset button gets defective as it’s a part of the thermostat. 

You can also read this article to discover more culprits that cause the reset button to trip on a water heater. 

Sediment Buildup

Over time, mineral deposits make a nest at the bottom of the water heater tank. The sediment acts like an insulation barrier between the heating element and the water heater. 

The insulation makes the heating element inefficient to transfer heat, causing the heating element to work harder and longer to reach desired temperature setting. As a result, the water heater heats the water at high temperature, which causes overheating. Like other water heaters, Richmond Water Heater has also a high-limit switch to trip the reset button. 

To resolve this issue, flush the water heater once a year. If you live in a hard water area, drain the water heater every six months. Read this article to learn how to drain Richmond Water Heater

End-Note

Reset button on your Richmond Water Heater is a safety feature. It will pop whenever it senses excessive water temperature. Besides, a thunderstorm or a power surge can also trip the reset button. 

If the reset button keeps tripping constantly like once a day or week, there could be a serious issue like the thermostat is at fault or the heating elements get burnt out. Fortunately, I mentioned what troubleshooting steps you should take in this case. 

It’s always recommendable to hire a professional if you are not electrically or mechanically inclined to deal with water heater issues. 

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